Frequently Asked Questions
WHEN DO 2019 BOXES BEGIN? WHEN DO THEY END?
Yearly Shares - 1 calendar year. Ex. If you start with the Spring Shares, your membership will end at the end of the Winter Share season. Specific days are below with each season.
Spring Shares (4 boxes) - Spring Green = Saturdays April 6, 20, May 4, 18 Madison & Mazomanie = Wednesdays April 10, 24, May 8, 22, Richland Center = April 11, 25, May 9, 23.
Summer Shares - Madison & Mazomanie = Wednesdays June 5 - Oct 30, Richland Center = Thursdays June 6 - Oct 31, Spring Green = Saturdays June 8 - Nov 2.
Winter - Madison & Mazomanie = Wednesdays, November 6 - March 20, Richland Center = Thursdays November 7 - March 21, Spring Green = Saturdays November 9 - March 16.
SHOULD I GET A FULL OR HALF SUMMER VEGETABLE BOX?
If you eat a lot of vegetables or you like to store things away for the winter, then choose the full-size. It will have 8 to 12 items each box - a mix of the standard vegetables most people are familiar with along with those that are not as common. The half-size box has 5 to 8 items each box. Generally these boxes have more common vegetables.
DO I GET TO PICK OUT WHAT I WANT EACH WEEK FOR MY BOX?
Your box is pre-packed for you at the farm.
IS EVERYTHING IN MY BOX CERTIFIED ORGANIC?
Yes, all the vegetables are. Our farm ground has been USDA certified organic since 2015. There are occasions when we “buy in” vegetables from other farms — if we have a crop failure and another farmer has a bumper crop. When we do this, we always let you know and we always purchase them from other certified organic growers. While we use organic practices to raise our animals and evaporate syrup and extract honey, we have certified those areas because of the expense.
WHAT IF I GO ON VACATION AND HAVE TO MISS MY BOX PICK-UP. CAN I SWITCH MY PICK UP DATE?
Yes and no. We will switch the date - if we can. Every Other Week boxes can be moved to the week before or after. Every week boxes in Madison & Mazomanie are a little trickier because we only make the trip there once a week. We might be able to switch the pick up day in Spring Green & Richland Center. Other possibilities would be to make a substitution for the missed box, or that you either designate a friend to get and use your box or store it for you.
I FORGOT TO PICK UP MY BOX. CAN I STILL GET IT?
Maybe. As soon as you realize, please contact us by phone or text so we can let your drop-site manager know and make arrangements - if possible. If you don't contact us or the manager doesn't realize a box hasn't been picked up until the next morning, it may be given away (especially if it is during extreme weather.
CAN I SEND SOMEONE ELSE TO PICK UP MY BOX IF I CAN’T BE THERE?
Yes! If you cannot pick up your share yourself, simply send a substitute!
We offer a money-back guarantee. If you are for any reason dissatisfied with your membership and wish to cancel, or if you have to move out of the area and cannot continue your share, please communicate this as early as you can. We will arrange a refund on a pro-rated basis.
HOW DO I PAY?
We ask you pay either in full, in half, or quarterly by credit card, Paypal, or check. Credit card payments and Paypal payments in our store have a 2.9% convenience fee. If choosing checks, please use the current date for the first one and post-date the subsequent checks and mail them to us. You can also pay via cash. If you need to break up your payments into smaller amounts, please let us know.
WHERE TO SEND YOUR PAYMENT
Mail your check (made out to My Fine Homestead) to Stacey Feiner, My Fine Homestead, 32727 Byrds Creek Valley Dr, Blue River, WI 53518.
HOW WILL I KNOW WHAT’S IN MY BOX EACH WEEK?
Each Monday, we will send a no-frills email you listing the contents of that week's box. (This is new for 2019 and is in response to members' requests to know the box contents at the beginning of the week.) This list will be about 85% accurate, as there may be last minute changes. This list will include reminders about where to store each veggie, common uses for that veggie, and whether you can freeze it.
HOW DO I KNOW WHAT TO DO WITH THE VEGGIES YOU GIVE ME?
In an effort to help you be successful at using the vegetables in your box, we have created a private Facebook group so we can share cooking ideas, provide common "exit strategies" for vegetables you find you are having trouble using up, and invite others to demonstrate successful techniques of preparing or storing vegetables. If will be a place where members can support each other and share favorite recipes, tips, or "hacks" so we can all eat more healthy.
CAN I COME OUT TO HELP YOU HARVEST SOMETIME?
Volunteering is not required as part of your CSA membership. However we welcome your help! It makes the harvest go much faster and gives you a chance to see how our operation works and develop a sense of ownership with our farm. We also offer Workshares in exchange for vegetables.
WHAT DO I DO WITH MY BOX?
You can bring a container of your own (insulated bags or coolers work well if the food will be in your car for a while) to your pick up site and transfer your food leaving the farm box at the site. Or you can take the food home in the farm box and return it the next time you pick up a box.
I AM COMPOSTING MY FOOD AT THE END OF THE WEEK! IS THAT NORMAL?
When you come to the end of the first week or two, you may find that there are some veggies in your box that you just never got to, or that you don’t like. And they end up getting tossed. This can seem like a waste of food, and you may feel guilty about it. We want to encourage you to expect the fact that no matter how great you are at eating veggies, you will almost certainly compost a certain portion of your share this summer. It’s unavoidable. That being said, if you find that it’s happening a lot, we encourage you to find friends or neighbors to share with. We plan to teach you some of the “exit strategies” we've learned over the years to keep this to a minimum. It will take some diligence on your part to eat your share. But we think it is worth it and know it can be done!
Feel free to contact us! (links below)